Workflow Technology, BPM & Healthcare
Workflow Technology, BPM & Healthcare

S.M.A.C.W.L. Tech

S.M.A.C.W.L. stands for Social, Mobile, Analytics, Cloud, Workflow, and Language, the big six technologies diffusing throughout healthcare, upending traditional health IT vendors, and creating opportunities for others. The first four tech trends have already been "acronym-ized" as SMAC. I added Workflow and Language. SMAC is really a new platform for creating and delivering health information management services less expensively to a wider audience of clinicians and patients, and everyone else who supports that relationship. But I believe it is the workflow and language technologies, which SMAC will deliver to the point-of-care and point-of-health, that will make possible smarter, more efficient, and more flexible digital health. Read my Welcome for more about S.M.A.C.W.L. Also, many thanks to TEDMED and The Hive for the first subset of S.M.A.C.W.L. profiles: TEDMED “The Hive” Companies and The Social, Mobile, Analytics, Cloud, Workflow and Language Technologies.

Here's an interesting script for customizing EHR workflow during EHR implementation

Here's an interesting script for customizing EHR workflow during EHR implementation:

Step 5: Workflows

  • Define user roles, privileges for each role and users in each role for your practice.
  • Define your workflow for each step of patient workflow. Pay special attention on the following steps in your practice:
  • Time between patient check in and meeting with provider – What information is completed by the staff?
  • Provider workflow for assigning plan items, sending referral notes, and signing encounter notes.
  • Ensuring all plan items are completed before checkout.
  • Capturing the charge items.
  • Creating reminders for follow up items.

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