POW! HIT! People & Organizations improving Workflow w/Health Info Tech
POW! HIT! People & Organizations improving Workflow w/Health Info Tech

@EHRworkflow Blog

The is a "sidekick" blog to my main blog EHR Workflow Management Systems at ChuckWebster.com. There I publish long, complicated, thoughtful blogs thousands of words in length. Here? Not so much. It's mostly for snippets of content too big for a tweet but too small to grace the main deck of the mothership.

If you're looking for my POW! HIT! Profiles, they're here (explanation and most recent) and here (alphabetical index). POW! HIT! stands for People and Organizations improving Workflow in Healthcare with Information Technology (or Ideas and Technology, depending on context). However, I'll write or post content relevant to POW! HIT! on this and the mother blog. Thanks for stopping by. Please leave a comment!

Chuck Webster MD MSIE MSIS

With degrees in Accountancy, Industrial Engineering, Computational Linguistics, Artificial Intelligence, and Medicine, Dr. Webster can see around corners. He designed the first undergraduate program in Medical Informatics, was CMIO for an EHR vendor, and wrote the first three winning applications for the HIMSS Davies Award for EHR Ambulatory Excellence. Chuck opines about healthcare workflow and related and unrelated topics from @wareFLO (#HIMSS13 Top Tweeter) and DMV: the District, Maryland, and Virginia.

My main blog is EHR Workflow Management Systems at ChuckWebster.com. Some posts are 5000 words or more! Here is for larger than a tweet, but smaller than a novella.

Hajo Reijers of Perceptive SW on Healthcare BPM 6: Why is European/Dutch BPM So Advanced?

6. Europe has been, and is, ahead of the US in exploiting workflow management systems and business process management suites. Netherlands appears, to this observer on US side of the pond, to be the largest and most influential center of process-aware thinking and technology in Europe. What are the historical roots of how this came to be?

Here is my ten cents. In many European countries, there is a tradition of purely documenting how work is being done. Perhaps this is still a relic of all these bureaucratic empires we had here. I am not saying that mere adiministration is always that useful but capturing existing operations is at least the basis for thinking about processes and re-thinking them. In the US, there is much more emphasis on direct results. And I admit that it is hard to answer the question of what the ROI is of modeling a process or how it will contribute to quarterly results. Europeans seem more receptive to the idea that you may need to invest in something that pays off in the long run. At the same time, I am still flummoxed about a highly efficient people as the Americans not being interested more in BPM.

Question 7 (What is Are Some Kinds Process Tech?) and Hajo Reijers' answer will be published very soon.

Follow @EHRworkflow to be sure not to miss it.

Feel free to catch up on earlier portions of this interview with Hajo Reijers of Perceptive Software:

 

 

 

 

 

 

Hajo Reijers of Perceptive SW on Healthcare BPM 5: What Will Make BPM Successful in Healthcare?

5. Going beyond process mining how about todays modern business process management suite. I’ve written about why BPM has been slow to defuse into healthcare. What is it going to take, to get the workflow out of hardcoded Java and C# code and into formats more easily created, understood, edited, and improved?

Well, perhaps a certain generation of healthcare professionals needs to die out first. My experience is that many of the younger doctors are more open-minded to the use of technology and are really interested in holistic approaches to improve the quality of care, including BPM. I have seen this during my long-lasting cooperation with a group of Dutch dermatologists, who are willing to try out any good idea. Come to think of it: They are all women as well, by the way--not sure whether this plays a role. And we need people like you, Chuck, who spread the word 24/7. Keep it up.

Question 6 (Why is European/Dutch BPM So Advanced?) and Hajo Reijers' answer will be published very soon.

Follow @EHRworkflow to be sure not to miss it.

Feel free to catch up on earlier portions of this interview with Hajo Reijers of Perceptive Software:

 

 

 

 

 

 

Hajo Reijers of Perceptive SW on Healthcare BPM 4: What Will Make Process Mining Successful?

4. In an earlier role, I had the opportunity to work with process mining technology that is now part of Perceptive Software. I’ve blogged about processing mining of healthcare event data. What is the key to productizing this amazing, and potentially very useful, technology in the healthcare space?

There are some things that have to be in place, of course. The technology must be powerful and accurate; it must also be easy to use and configurable by its target users. Once you have that, what is needed most are success stories. And I think they are coming in fast. One of the postdocs in our group, Ronny Mans, is carrying out a lot of these projects. We have recently used process mining to investigate dental implantology and are turning to eye surgery now. It's amazing what we find out and I think that these insights are hard to get by in any other way.

Question 5 (What Will Make BPM Successful in Healthcare?) and Hajo Reijers' answer will be published very soon.

Follow @EHRworkflow to be sure not to miss it.

Feel free to catch up on earlier portions of this interview with Hajo Reijers of Perceptive Software:

 

 

 

 

 

 

Hajo Reijers of Perceptive SW on Healthcare BPM 3: What Excites You About Perceptive SW?

3. When and how did you come to become Perceptive Software’s Head of BPM Research? From your unique perspective, one foot in research and one in industry, what are you most excited about in Perceptive Software’s product pipeline?

I started in this new role in September 2012. Perceptive Software offers a wide suite of products, which include tools to search through large amounts of data, tools to turn unstructured information into a manageable form, a wide set of process management tools, and content management tools (for which it is best known for). What thrills me are the opportunities that there are in combining the data that is collected and managed by what were once separate tools. Process management, for example, will become more effective through deeply understanding the data context of the activities that are being managed. Also, access to historic and contextual data will help to better predict the nature of new cases and how they can be managed best.

Question 4 (What Will Make Process Mining Successful?) and Hajo Reijers' answer will be published very soon.

Follow @EHRworkflow to be sure not to miss it.

Feel free to catch up on earlier portions of this interview with Hajo Reijers of Perceptive Software:

 

 

 

 

 

 

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